How To Check Bonga Points In Airtel Kenya (Zawadi Points)

How to check Bonga Points in Airtel could appear a simple exercise but not everyone understands the steps involved. As a loyal subscriber, do not be left behind by this fantastic program, where the network awards you for using your Airtel line. So, what are the steps involved?

Airtel Kenya is giving other networks a run for their money. It has a loyalty program that its subscribers can take advantage of. Knowing how to check Bonga Points in Airtel could help you plan how to use them.

Bonga Points in Airtel (Zawadi Points)

The Airtel Zawadi Points is a loyalty program offered by Airtel subscribers to earn points. The points are earned based on their usage or spending on Airtel products and services. These services include airtime, data bundles, SMS bundles, and merchandise.

The service closely resembles Safaricom Bonga Point and Telkom Ziada. Customers earn redeemable points for every Ksh 10 spent. For every Ksh 10 airtime spent, the customer receives one redeemable Zawadi Point.

The Airtel Bonga Point is earned automatically whenever an Airtel Subscriber uses eligible products and services. The amount spent on the services determines the amount of points you get.

How to register Zawadi Points

Zawadi Points are not available to all subscribers. Most users not using their Airtel SIM often, especially new subscribers, are not eligible to enroll. You can contact Airtel customer care if you cannot subscribe to Zawadi points.

Here is how to enroll to Airtel Bonga Points.

1. Dial *326#, then click the send button.
2. Select "Enroll", that is option 3.

Alternatively, you can send a text message with the word “Zawadi” to 326.

You will receive a confirmation message showing you successfully enrolled in the Airtel Zawadi Points.

How to change or set Zawadi Points PIN

You can always set or change your PIN. To change or set up your PIN;

1. Dial *326# and then press send.
2. Next, select option 5, "Set or Change PIN".
3. Next, "Enter the old PIN". If this is your first time, enter the default PIN of 1234.
4. Enter a new PIN.

You will receive a confirmation message that you just changed your PIN.

How to check Bonga Points in Airtel

You can always check your balance once you start receiving and accruing points. As a result, you will know the number of points you have and the amount of airtime and data you can buy if you redeem.

Here is how to check Bonga points on Airtel Kenya.

1. Dial *326#, then press the send button
2. Select "Check your points", option 1.

You will receive a message with your Airtel Zawadi Points balance.

How to redeem Zawadi Points

Unlike Bonga Points offered by Safaricom, you can not redeem these points for money. There are only three things you can redeem them for;

• Airtime
• Data bundles
• Phone and accessories

Once you have accumulated sufficient points, redeem them using the steps below.

1. Dial *326# on your Airtel line.
2. Select the option for “Redeem”.
3. Choose your desired reward: airtime, data, phones, and accessories.
4. Enter the number of Zawadi Points you wish to redeem and send.

You will receive a confirmation message in a few seconds.

How to transfer Airtel Zawadi Points to another number

Airtel Kenya allows you to exercise the good gesture of sharing by enabling you to move your Zawadi Points to your friend's number. To transfer these points, follow the steps below:

1. Dial *326#, then press the send button.
2. Press option 3, "Transfer Points".
3. Enter the amount you want to transfer and the number you want to share the points.

Ensure you have more than 100 points since you cannot transfer if your overall Zawadi Points are less than that.

Wrapping up

The process of how to check Bonga Points in Airtel is pretty simple. The service allows you to accrue points automatically as you use the network's products and services. These points can be redeemed for airtime, data bundles, phones, and accessories.

Tuko.co.ke also shared a detailed guide on reversing M-Pesa from the wrong agent. M-Pesa reversal service allows you to reverse a transaction. The service enables you to receive back the amount you transferred erroneously.

Safaricom customers have sent money to the wrong mobile numbers. Reversing such transactions is straightforward, and many can do it. However, many do not know how to retrieve money withdrawn from the wrong agent number.